Limitations of Exchange 2010 email signatures. What you can't do.
Mail-Signatures.com

  • Tips & guides
  • Tools
  • Signature templates
  • Signature generator
  • Contact
  • DE

Limitations of Exchange 2010 signatures

Email signatures have always been there, along with problems connected with using them. Ensuring that all users have the same signature and disclaimer template requires some effort. Fortunately, Exchange 2010 enables central management of signatures and disclaimers. This option makes the task of unifying signatures much easier. However, you have to keep in mind that you cannot do everything using native tools only. Here is the list of drawbacks that Exchange 2010 centrally managed signatures have:

Twitter test
Linkedin
Facebook
Facebook
Facebook
Written by Adam the 32-bit Aardvark

Updated: December 13, 2022

Posted: December 23, 2016

Limitations of Exchange 2010 signatures
  1. No WYSIWYG HTML editor. Graphic designers do not have to be skilled HTML code users. Therefore, it requires a highly skilled and versatile person to make genuine graphics and ensure that they display in a neat, appealing way. The email signature editor looks like that:

limitations of exchange 2010 centrally managed signatures - native signature editor

  1. Delegation of signature management impossible. In some companies, administrators make the world go round. They have a lot of work, with requests overflowing in their mailboxes. Adding signature management to their list of responsibilities might cause them to have too much on their plate. Unfortunately, there is no native option of delegating just this aspect of mail flow to someone else.
  2. Cannot add signatures directly under replies/forwards. Have you ever seen email conversations with a dozen signatures/disclaimers stuck to the bottom of correspondence? Or with just one signature at the very bottom? That could be an e-mail sent from Exchange, as those are the only natively available options. If you wanted your conversations to look nicely as those forum discussions, you cannot do it natively.
  3. No inline images. Editing disclaimers in HTML format gives the possibility to include any kind of graphic material in them. Concept arts in the background, users’ photos, company/product logos…
    You can use it all to create perfect signatures and banners. However, there is no built-in option to attach those graphics to messages. Therefore, recipients will often see that the images are not displayed. In other words, most email clients block graphical content and substitute it with red x icons. This greatly limits the number of people who can marvel at your beautifully designed signatures.
  4. Cannot add signatures as side banners. Ability to design banners for headers or footers creates a lot of opportunities. However, there is some space which usually remains empty, and which (if edited) could provide a great experience for the viewers. Sadly, you cannot create side banners in Exchange 2010.
  5. No scheduling. Each transport rule defining disclaimer insertion has to be applied manually. If you want a rule to start processing emails from Friday, you have to activate it on Friday. If you want the rule to reoccur, you have to switch it off and on, accordingly. Hard to automatize processes and save precious time.
  6. Signatures are not visible in Sent Items. Exchange signature processing tool adds signatures on server level after messages are sent. However, it does not enable senders to see disclaimers and signatures in the Sent items folder. Therefore, you have to be very careful before applying mail flow rules and test them thoroughly. And even then, there is no guarantee everything will work perfectly in all scenarios because those disclaimers tend to work differently in various email clients.
  7. Empty Active Directory fields cannot be removed automatically E-mails can include much information valuable from both sender’s and recipient’s viewpoint. In signatures, contact details are almost always preceded with a signaling phrase. In case an Active Directory placeholder is empty (i.e. a user does not have an access to a landline, or a mobile phone), signaling phrases are not removed. It can make your signature look unprofessional, with all those empty fields.
  8. No Active Directory placeholder picker. Exchange can pull users’ data from Active Directory, but you need to know placeholders’ names. It would be much easier and quicker if you could just pick a variable from a list. Apart from that, it would also be safer, with no chance of typos.
  9. No custom Active Directory placeholders. If you wanted to add unique placeholders, like “favorite quote”, or implement badges automatically added for your best employees (for internal communication only) or modify your signature in your own, unique way, Exchange 2010 will not offer such possibility natively.
  10. Cannot force email format. Exchange does not support converting a plain text type message into an HTML type. Because of that, keeping company signature unified is a bit hard in case mobile phones are used to send e-mails, as most of them support only plain text format for outgoing messages. As a result, HTML designed signature cannot be appended or prepended to them.

It is quite clear, that although Exchange 2010 disclaimers and signatures can fulfill their role, there are many effects that cannot be achieved natively.


Recommended articles

Active Directory user attribute placeholders for central signature management
March 21, 2024

Active Directory user attribute placeholders for central signature management

Active Directory (AD) and Microsoft Entra ID (Azure Active Directory or AAD) are databases that contain a lot of information about a company, especially its employees. There is a lot of different ways to access this data and even more ways in which you can use it. Pretty much every app and service for Microsoft 365 or Exchange Server uses at least some information from this data treasury to offer better collaboration, automation, etc. In a nutshell, AD user attributes are there to make your job easier. That’s why it might help to know which information is easily accessible and how to get it from your user directory. In this article, I’ll focus on using Active Directory data to personalize a global email signature across an organization. What is a global email signature? A global email signature is a way to manage email signatures in an organization. The general idea is to use one signature template and automatically personalize it for all users. Thanks to this, every mailbox can get a professional, company-controlled signature, without the need for users to do anything. Personal info and contact data used to personalize the template is taken straight from Active Directory (for Exchange Server) or Microsoft Entra ID (for Exchange Online). There are two most common ways to create a global email signature in Microsoft 365 and Exchange Server: Using mail-flow / transport rules. This way, signatures are added in transit – after an email is sent. Here’s a video that shows how to set it up Using VBScript. This way, email signatures are created directly in Outlook’s for Windows signature settings. Those articles show how to create and use such scripts: VBScript: create an HTML Outlook email signature for the whole company Active Directory Outlook Signature – VBScript It’s crucial to know what user attributes are available for signatures and how exactly to use them. And that’s precisely what you’ll learn below. Active Directory user attributes in signatures: available placeholders for mail flow rules and VBScript When deploying email signatures for multiple users from a central place, you need a way to easily include these users’ personal information like names, titles, departments, addresses, etc. in the signatures. This is achieved using placeholders integrated with a central directory that stores users’ personal details (e.g. Active Directory), and including the placeholders in signature templates. Both Microsoft Exchange Server’s and Microsoft 365’s built-in email signature management solutions do exactly that, i.e. download data from Active Directory (or Office 365 user directory) into the signature based on who is the sender of the given email. Unfortunately, Microsoft 365 and on-premises Exchange do not support all AD user account attributes. However, those which are available should be enough to create a simple email signature. Here is the full list of attributes supported by Exchange’s and Office 365’s email signature management solutions. I divided them into sections that correspond with tabs in the Active Directory Users and Computers object Properties window. In the right column I’ve put the Active Directory Domain Services names of attributes (use them when deploying the signature template via a VBS script). IMPORTANT: When setting up email signatures in hub transport/mail flow rules in Exchange 2019, 2016, 2013,
Read more »
How to automatically remove emoji from emails on Exchange Server?
June 02, 2023

How to automatically remove emoji from emails on Exchange Server?

A CodeTwo tool lets you easily remove emoji from professional business emails on Exchange Server.
Read more »
How to set up email signatures and disclaimers on Exchange Server 2010
December 13, 2022

How to set up email signatures and disclaimers on Exchange Server 2010

Using transport rules, you can manage email signatures and disclaimers for the whole company. Learn how.
Read more »
Go to articles list

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Are you human? Please solve:Captcha


CodeTwo

About us
Blog
Our products
Why partner with us?
Guides & infographics
Follow us on:

Follow CodeTwo on Facebook Follow CodeTwo on Twitter Watch CodeTwo Channel on YouTube Watch CodeTwo Channel on Instagram Watch CodeTwo Channel on Pinterest
Powered by CodeTwo
Copyright 2026 CodeTwo
All rights reserved
Trademarks
Terms and Conditions
Privacy Policy
Cookie settings