Displaying images as attachments is a common problem. The solution is not so obvious, because there can be many reasons for that. The problem may occur if the message gets converted to the plain text format or if there are issues with the HTML code of an email signature. Finally, it can be caused by a specific Outlook configuration. In this article, I will show you how to make sure images are not displayed as attachments in each of those situations.
Make sure the email format is set to HTML
The most common reason for images displaying as attachments is that some messages are sent in the plain text format instead of the HTML format. As the plain text format does not support embedding or viewing images, all images are automatically attached to the message. Continue reading →
In contrast to webmail clients like Gmail or OWA, Microsoft Outlook’s default behavior is to embed images in email signatures instead of only linking to images hosted on the Internet.
While linked images have several downsides (discussed in this article), they can be used in cases where e.g. reducing the size of the email is a priority. Below you will find the steps necessary to override Outlook’s default behavior and force it to use a linked/internet image.
At the bottom of the resulting window find the File path box and paste the full URL of the internet image you want to use. Then click the downward arrow next to the Insert button and select Link to File:
Photos, logotypes, various types of banners, social media icons, etc. are more and more becoming a crucial part of a professional email signature. Unfortunately not all email platforms offer an easy way of inserting pictures and graphics into footers.
The 2 options we will be looking at are:
linked images – located on a web server and downloaded into the email each time it is viewed;
embedded images (also known as inline images) – part of the email, sent together with the message as hidden attachments.